LEGAL POLICIES AND TERMS OF USE OF THE WWW.INSTINCTIVETENDANCE.COM WEBSITE

LEGAL POLICIES IN ACCORDANCE WITH THE PROVISIONS OF ARTICLES 6-III AND 19 OF THE FRENCH LAW ON CONFIDENCE IN THE DIGITAL ECONOMY:

This website (www.instinctivetendance.com) is published by EFF & DESIGN SAS with a share capital of 5,000 euros, registered with the DAX Trade and Companies Registry under no. 841 798 978 Intra-European VAT registration number FR06 841 798 978 and whose head office is located at 12 Quartier du Boudigau – 40530 Labenne (France)

Web design by: Agence Web Lanaworks

Service provider ensuring direct and permanent storage: OVH, 2 rue Kellermann - 59100 Roubaix (France) - Lille Trade and Companies Registry under no. 424 761 419 00045

Editor-in-chief: Françoise Rodrigue

TERMS OF USE OF THE WEBSITE:

www.instinctivetendance.com is an e-commerce website offering furniture and accessories for pets.

Use of this website is subject to the policies and terms of use set out below.

Sales are governed by the sales policies and terms and conditions. Customers may consult these conditions on the website before placing an order and at the time the order is registered.

EFF&DESIGN SAS reserves the right to make changes to this website and its terms of use at any time.

LIMIT OF LIABILITY

Users acknowledge that they have read these terms of use and undertake to respect them. Users of the www.instinctivetendance.com website acknowledge that they have the necessary skills and means to access and use this website. Information provided by www.instinctivetendance.com is indicative in nature and users are highly recommended to conduct an additional and personal analysis. www.instinctivetendance.com cannot guarantee that the information on its website is accurate, exhaustive and up-to-date. Consequently, users acknowledge that they are exclusively responsible for the use made of this information.

EFF&DESIGN may not be held liable for any inconvenience or damages arising from the use of the Internet such as an interruption in the availability of the website, an interruption in service, external intrusion or the presence of computer viruses, data or file corruption, or any indirect damages, regardless of the cause and their consequences.

www.instinctivetendance.com declines any responsibility for any access by users through hypertext links to other resources available on the Internet network.

INTELLECTUAL PROPERTY

All elements of the www.instinctivetendance.com website (illustrations, text, captions, trademarks, logos, images, videos) are the property of EFF&DESIGN.

Consequently, any full or partial reproduction of this site in any form, the exploitation, retransmission or use, in any way, of the elements included in the website and the online catalogue, whether software, visual or audio, is strictly forbidden without the prior written permission of EFF&DESIGN.

All trademarks, logos, product names, drawings and models presented on the www.instinctivetendance.com website are registered trademarks or trade names belonging to the vendor or third parties and may therefore not be used without infringing on holders’ rights or without violating these rights.

Any hyperlinks directed to the website must receive prior written authorisation from the vendor. All software used on this website is the sole property of EFF&DESIGN or of the suppliers of this software.

All rights not expressly granted herein are reserved.

Any unauthorised use of the content of this website may result in the copyright infringement of registered trademarks or of other applicable laws and may lead to civil or criminal prosecution .

TERMS AND CONDITIONS FOR THE CREATION OF A USER ACCOUNT

You do not need to create an account to visit this website. You may, however, create a user account if you wish to receive our newsletters, information on current offers and special offers. The creation of a user account is only necessary to track an order. Personal data, Data protection, Privacy policy EFF&DESIGN commits to carefully comply with the French Data Protection Act 78-17 dated 6 January 1978, modified by Law 2004-801 dated 6 August 2004 and by Law 2018-493 dated 20 June 2018, governing the protection of personal data. To comply with the new General Data Protection Regulation (GDPR), we only collect information necessary for the management of our customer base and which allows us to provide our customers with information that is adapted to their needs. Personal data collected from the customer via distance selling is necessary to allow the vendor to process customer orders on the website, and to allow customers to create their personal user accounts on the website. Information thus provided by the customer is required, notably, to ensure the correct shipping of products ordered on the website. It is understood that this data may be transferred to EFF&DESIGN’s subcontractors who are directly involved in the execution of an order and its delivery. This data may also be used by the vendor to send customers, with their prior express agreement, emails and information or newsletters containing news and special offers. Below is a list of the data collected for this purpose:  first name, surname, postal address, e-mail address, mobile or landline number All this data shall be kept for a period of three years as of the end of the contractual relationship. Customers have the right to access, modify or delete their personal data. Upon the creation of a user account, customers enter their access code (customer e-mail address) and their password. Customers shall receive email confirmation of the creation of their user account. Customers may, whenever they choose, access their user account using their access code and password. They may then modify their personal data. Passwords are private and confidential. Customers shall bear the risk associated with the use of their access codes and passwords. EFF&DESIGN accepts no liability in the event of illegal use. Customers also reserve the right to refuse to receive information e-mails, either by not consenting upon registration and/or the validation of their order, or by opposing, free of charge, the use of their contact details to send commercial offers. Customers may submit this request by email to contact@instinctivetendance.com. All the above data is currently stored with hosting provider OVH, which undertakes to comply with its obligations set out in current regulations and, in particular, in the General Data Protection Regulation (GDPR). With regard to data relating to credit and debit card numbers, at this time we have chosen the PayZen payment solution. PayZen by Lyra is PCI DSS certified, a standard which specifically governs the protection of this type of data. This annual certification can be consulted on the https://payzen.eu website None of this data is stored in the vendor’s systems as no information from the customer’s bank is routed through the www.instinctivetendance.com website. No information from the customer’s bank is recorded on any public server or on the vendor’s servers.

Cookies

Users are informed that when they visit a website, a cookie may be automatically installed on their browser software. A cookie is a block of data which does not allow users to be identified but is used to record information regarding their browsing history on a website. You can set your browser software to inform you of the presence of a cookie and to refuse it if you wish, as indicated at the following address: www.cnil.fr. Users have all the above-mentioned rights with regard to personal data communicated through cookies under the conditions set out above. Users of the www.instinctivetendance.com website must comply with the provisions of French Law no. 78-17 dated 6 January 1978 as modified, governing data protection, any breach of which is liable to criminal prosecution. In particular, users who access, or may have access to, information of a personal nature must refrain from any collection, inappropriate usage in general, and action that may undermine a person's private life or reputation.

JURISDICTION AND APPLICABLE LAW IN THE EVENT OF A DISPUTE

Any disputes relating to the use of the www.intinctivetendance.com website are governed exclusively by French law.

If no amicable agreement can be reached between the parties, the only competent court in the event of a dispute is that of DAX (40), France.